At dusk, we're all about igniting the spark of joy through our beautiful candles, home décor, inviting stores and knowledgeable team. With almost 150 stores across Australia and NZ and more on the horizon.
We are all about creating opportunities, and have a Cluster Manager role that is ready for the taking!!
This role will work with and oversee our WA region to create an unforgettable customer experience in store.
In order to be successful, you will have a passion for customers and teams and be a true business leader with proven results. In addition, you will be a strong communicator, a whizz on the computer, be agile and flexible in your way of thinking and will do all of these things whilst having fun!
About the role
Leading teams across multiple locations you will be store based for 2-3 days per week
Make customers and their experience in store your priority
Lead and inspire your teams and consistently role model and coach high performance in line with our company values
Achieve sales and KPI targets across region store
Manage rosters in line with store trading patterns
Ensure Visual Merchandising and store presentation standards are exceptional
Manage stock and prevent loss
Provide a safe environment for team and customers
Regional travel
About you
Demonstrated ability to recruit, train and mentor team for high performance and succession planning
Proven ability to achieve sales and KPI targets
Experience within a high volume stock and merchandise environment
Professional communication skills
Flexible to contribute during peak gifting periods (Christmas and Mothers Day)